Terms and Conditions

Welcome to Personal Color Lab ("we," "our," or "us"). By accessing our website or using our services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our website or services. 

We reserve the right to withdraw or cancel our services, products, or sessions at our discretion without prior notice, and payments for our services must be made in accordance with our pricing and payment terms. While we strive for accuracy, we do not guarantee the accuracy, completeness, or timeliness of the information on our website or during consultations, and we do not guarantee uninterrupted access to our website, nor are we responsible for any downtime.

All content, materials, and intellectual property provided by us remain our exclusive property, and you may not reproduce, distribute, or modify any content or materials without our written consent. Proper attribution is required when sharing or using our content. Users are prohibited from engaging in unlawful behavior, hate speech, bullying, promotions, spam, or any activity that violates our policies, and we reserve the right to disable or suspend user accounts for violations of these Terms and Conditions. 

We are not liable for any damages or losses incurred as a result of using our services or website, and users agree to indemnify and hold us harmless from any claims, damages, or expenses arising from their use of our services. 

We are committed to providing you with valuable insights to elevate your personal style. Our refund policy is designed to clarify the terms and conditions associated with refunds.

You may request a refund for our online color analysis consulting service within 3 days from the date of purchase. To initiate a refund, kindly send an email to personalcolorlab@gmail.com containing your full name, purchase date, and the reason for your refund request. Refunds requested beyond the specified period will not be considered.

Upon receiving your refund request, our team will review it. If your request meets our eligibility criteria, we will process the refund to the original payment method used during the purchase. Refunds may be declined if the request is made after the specified refund period, if you have already participated in the consulting service, or if the request does not meet our eligibility criteria. We retain the right to deny refunds in cases of suspected fraudulent activity or policy abuse.

We maintain the right to amend or adjust this refund policy at our discretion without prior notice. It is advisable to periodically review this policy for any updates.

By engaging in our online color analysis consulting service, you acknowledge and agree to adhere to the terms and conditions detailed in this refund policy. We appreciate your trust in our services and look forward to assisting you in discovering your ideal color palette.

These Terms and Conditions are governed by the laws of United States, and any disputes shall be resolved in California's courts. We reserve the right to update or modify these Terms and Conditions at any time, and users are encouraged to review this page periodically for any changes. 

If you have any questions or concerns regarding these Terms and Conditions, please contact us at personalcolorlab@gmail.com.